Shipping Policy

At The Mahj Mahal, we believe the anticipation of a beautiful Mahjong delivery should be part of the experience. Every order is carefully prepared and packaged to arrive ready for your next gathering.

Shipping Rates

We currently ship within the contiguous United States, including Washington, D.C.

Complimentary Standard Shipping: Orders of $150 or more.

Standard Shipping: $12 flat rate for orders under $150.

Shipping rates are calculated based on your order subtotal after discounts and before taxes.

Order Processing

Orders are typically prepared and shipped within 2–3 business days, excluding weekends and holidays.

Once your order ships, you'll receive an email confirmation with tracking information.

Delivery Times

Standard shipping generally takes approximately 3–7 business days after dispatch, depending on your location and carrier.

Delivery estimates are not guaranteed and may be affected by weather, carrier delays, holidays, or other circumstances beyond our control.

Shipping Destinations

We currently ship to the 48 contiguous United States and Washington, D.C.

At this time, we do not offer shipping to Alaska, Hawaii, U.S. territories, or international destinations.

Multiple Items

Orders containing multiple items may arrive in separate packages. When applicable, tracking information will be provided for each shipment.

Shipping Issues

If your package arrives damaged, is missing an item, or appears to be lost in transit, please contact us at themahjmahal@gmail.com with your order number.

We'll be happy to help investigate and work toward an appropriate resolution.

Questions?

For shipping questions or assistance with your order, please contact:

The Mahj Mahal
Austin, Texas
themahjmahal@gmail.com